Pro Tradesmen Club Privacy Policy

1. Scope & Purpose

This Privacy Policy outlines the types of personal data Pro Tradesmen Club collects, how we use, store, and protect it, and the rights our users have in relation to their personal data. This policy is aligned with the UK's Data Protection Act and the General Data Protection Regulation (GDPR).

2. Types of Data Collected

We may collect various types of personal data, including but not limited to:
  • Personal identifiers like names, addresses, phone numbers, and email addresses.
  • Professional information such as job roles, affiliations, and service requirements.
  • Data related to dashboard usage, including quotes, invoices, and customer information.

3. How Data is Collected

Data is primarily collected when users:
  • Register or sign up for our services.
  • Use our dashboard or other platform features.
  • Communicate with our support team or through our live chat.

4. Purpose of Data Collection

We collect data to:
  • Provide, maintain, and improve our services.
  • Facilitate communication between Pro Tradesmen Club and our users.
  • Offer support and respond to user inquiries.
  • Generate analytical reports to understand user behavior and preferences.

5. Data Storage and Security

Data is stored on encrypted servers with robust security measures in place to prevent unauthorised access. Payment information is securely managed by GoCardless, with no payment details stored on our platform.

6. Data Sharing & Third-party Integrations

  • We may share user data with trusted third-party services, like Stripe and GoCardless, to facilitate payment transactions.
  • Data might also be shared for analytics or to offer enhanced platform features. All third-party integrations are GDPR compliant.
  • We will never sell, rent, or disclose user data to third parties for marketing purposes without explicit consent.

7. User Rights

Users have the right to:
  • Access the personal data we hold about them.
  • Request corrections to any inaccurate or incomplete data.
  • Ask for data deletion under certain conditions.
  • Object to or request the restriction of processing of their data.
  • Withdraw consent where previously given.

8. Cookies & Trackers

Our platform may use cookies and other tracking mechanisms to improve user experience, track user behavior, and for analytical purposes. Users can opt-out or manage these via their browser settings.

9. Updates & Amendments

This policy may be periodically updated to reflect changes in data practices or legal regulations. Users will be notified of any significant changes through our platform or via email.

10. Contact Details

For any privacy-related inquiries or to exercise any of the rights mentioned above, users can contact Pro Tradesmen Club at [Company Contact Information].

Plain Language Summary

We respect your privacy! When you use Pro Tradesmen Club, we collect some information about you, but we keep it safe. We need this information to make our service work for you. We don't sell your data, and you can always ask to see, change, or delete it. If we change this policy, we'll let you know. If you have questions, just ask us!

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